Return & Cancellation Policy If you changed your mind you can exchange the items according to the below conditions: · Your exchange must take place within 14 days of delivery. · Products must be in their original condition and packaging. · Items must have all brands’ tags attached. · Customers may exchange the items to any Balloons for all physical store. · Claims for damaged goods must be notified within 24 hours of receipt, please inspect goods immediately upon their receipt and can be exchanged. · We reserve the right not to refund or exchange the amount of purchase, if the return falls outside the terms of our Returns Policy. NOTE: Refund is accepted only if the product was damaged before sending from our shop. For any requests or changes regarding your order please contact us at Balloonsforall.com.cy, mentioning the order number.